Frequently Asked Questions
Everything you need to know about your denim experience.
How do I find my perfect fit in Buffalo Jeans?
We provide a comprehensive size guide on each product page that includes measurements for waist, hip, and inseam. Our denim ranges from Skinny to Relaxed fits, so we recommend checking the 'Fit Profile' section to see if a style runs true to size or has extra stretch.
What is your return policy for online orders?
We offer a 30-day return window for all unwashed and unworn merchandise with original tags attached. Returns can be initiated through our online portal, and a flat-rate shipping fee will be deducted from your refund unless the item is defective.
How should I care for my denim to ensure longevity?
To preserve the color and elasticity of your jeans, we recommend washing them inside out in cold water with similar colors. Avoid tumble drying; instead, hang or lay them flat to dry to prevent shrinkage and fiber breakdown.
Do you offer international shipping?
Currently, we ship to the United States and Canada. Shipping times and rates vary depending on your location and the selected shipping method at checkout. Free standard shipping is available on orders over a certain threshold.
Can I cancel or modify my order after it has been placed?
To ensure fast delivery, we process orders almost immediately. Once an order is placed, we are typically unable to cancel or make changes. If you need assistance, please contact customer service as soon as possible, and we will do our best to accommodate you.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express. We also offer flexible payment options through services like Afterpay, as well as digital wallets like PayPal and Apple Pay.